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FAQs | Arcadia Housing home page | Knightstone home page
 
Where can I find all the current vacancies?
I’m looking for my first job, do you have any advice about getting it?
Do I have the correct skills for the vacancy?
I can’t download and view the documents for the post.  What can I do?
I’m really interested in one of your current vacancies.  How can I apply for it?
How long do I have to submit my application?
I’ve never filled in an on-line application before.  How does it work?
How will I know if you have received my on-line application form?
When will I know if I am not successful?
Can you keep my details on record and let me know when suitable jobs become available?

Where can I find all the current vacancies?

All of our current vacant positions are listed in the “Current Jobs” section of the website.  Click here to see the current vacancies.

I’m looking for my first job, do you have any advice about getting it?

We have a dedicated part of our site, called ‘First Step’, which offers all kinds of advice on getting your first job.  There are plenty of hints and tips for completing application forms and preparing for interviews.  In fact, any applicant may find the information in this section of the site very useful.
 
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Do I have the correct skills for the vacancy?

Each vacancy has a profile of skills and attributes we look for in an employee filling that position.  You can download or view this from the website, plus all the details about the post, including a job description and employment terms and conditions, by clicking the link for the chosen vacancy.  These documents offer you all you need to know to make an excellent application.

I can’t download and view the documents for the post.  What can I do?

The documents are all saved in Adobe Acrobat (.pdf) format.  If you cannot view them, you may need to download a newer version of the software, FREE, from the adobe Acrobat website.  To download the latest version, click on the link below and follow the instructions.
 
 

I’m really interested in one of your current vacancies.  How can I apply for it?

By far the easiest way is to apply online via this website using the online application form.  You can find the application form when viewing the information about the post.  You can free-type in all of the fields and answer the exact same questions you would on a paper form.  Once you have completed the form, you can click submit and your form is e-mailed to us automatically.  Saving you lots of time and money on postage.

Alternatively you can call our 24 hour answerphone on 01934 524421 and leave a message requesting a job pack stating which vacancy you are interested in.  We will then send you out all the details you will need to make an application.

How long do I have to submit my application?

For each vacancy you will see a closing date for applications.  This date appears online and is included in the information pack sent out to those without access to the website.  If you are posting your application you should ensure you leave enough time for the application to reach us.  The perfect answer is to apply on-line, via this site.  By doing this the application form is delivered to us immediately, which might give you valuable time in which to submit your application before the position closes.
 
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I’ve never filled in an on-line application before.  How does it work?

The on-line application form is the simplest and quickest way of applying for one of our positions.  It contains the same questions as the paper form, yet, has many added benefits.  There is a link to the application form via each vacancy.  By clicking this it opens up the form and automatically fills in the relevant details about the post.  All you have to do then is work down through each question and type your answer.  Do not worry if your answer is larger than the provided box.  If this is the case, the box creates a scrolling function so that you can free-type as much relevant information as you like. Your full text answer will appear on your completed form.

You can then simply submit the application form by a click of a button.  A copy of your application is sent immediately to our recruitment team.  A copy is also forwarded to your e-mail address for your records.  It really is as simple as that.

For more guidance on applying on-line see the guidance notes.

How will I know if you have received my on-line application form?

When you have completed your on-line application you can click the submit button.  This allows you to view a copy of your application.  If you are happy with the contents you can click submit and your form is e-mailed to us instantly.  Providing you have completed your e-mail address properly in the relevant field on the form, you will also instantly be mailed a copy of your application.  This is a signal to be sure we have received your form.
 
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When will I know if I am not successful?

Due to the number of applications we receive, it is not our policy to respond to all unsuccessful applications.  If your application is successful we intend for you to have received your invitation to interview letter a few days in advance of the interview date provided in the application pack.

Can you keep my details on record and let me know when suitable jobs become available?

We have a section of our site called ‘Keep in Touch’.  This allows you to register your details with us and let us know the type of job(s) you are interested in.  Each week as we add vacancies to the website you will receive an e-mail outlining all the new vacancies.  You can then be return to the site and find out more about the position, plus you can apply online.

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