Making our information accessible to all

INTRODUCTION

We are committed to a policy of equal access to information and are trying to ensure that our website is as accessible to people as possible.

The World Wide Web Consortium (W3C) is an international consortium where Member organisations, a full-time staff, and the public work together to develop Web standards.

Our website has achieved W3C's Web accessibility standards.

CONTENTS

For further information on how we are making our documents and website more accessible to our customers please scroll down the page or click on the relevant section title below.

• Languages
• Large Print
• Audio

LANGUAGES

We use the National Interpreting service to meet the needs of our customers whose first language is not English. This is a telephone interpreting service so you can speak to someone with the help of an interpreter.

We provide our leaflets in Chinese, Gujarati, Kurdish, Somali, Turkish, Urdu or Vietnamese. If you would like to have a leaflet translated into one of these languages please let us know.

We have also a link on each page to Altavista’s Babelfish translation services – this will translate the website into Chinese, Dutch, French, German, Greek, Italian, Japanese, Korean, Potuguese, Russian and Spanish.

To translate our website into one of these languages click on the Babelfish link and type www.thewaytowork.uk into the box, then choose your language from the drop down menu. The translation service will automatically convert our website into that language.

This type of automatic translation should be understandable but we cannot guarantee that the translation of our site is completely accurate.

• Urdu
• Gujarati
• Chinese

We need to add the other languages we advertise 

LARGE PRINT

If you would like information in large print please ask your housing officer or scheme manager.

If you would like our web-pages to be in larger print you can change the size of the text by clicking on the magnifying glass where it says ‘Change font size’.

AUDIO

If you would like information on audio tape or CD please ask your housing officer or scheme manager.

We have also speech enabled our website using Browsealoud. This FREE software speaks our web pages aloud to you providing that your computer has speakers within it or connected to it. It will also allow you to listen to other websites which have been speech enabled using Browsealoud.

It is particularly useful for people with low literacy skills; dyslexia; mild visual impairment and for those people whose first language is not English.

Please click on this link to go to the Browsealoud website to download the FREE software and get further advice.

Back to the top